How do you ship packages?
Packages from our warehouse in China will be shipped by E-Post, E-package or EMS depending on the weight and size of the product.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|---|
| United States | 7-15 Business days |
| Canada, Europe | 7-15 Business days |
| Australia, New Zealand | 7-15 Business days |
| Mexico, Central America, South America | 10-20 Business days |
*This doesn’t include our 2-7 business day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information
My tracking says “no information available at the moment”
For some shipping companies, it takes 1-8 business days for the tracking information to update on the system.